Easypaisa and Jazzcash Cooling Period
Easypaisa and Jazzcash Cooling Period: The use of digital transactions is increasing rapidly in Pakistan. Instead of visiting the bank, ordinary citizens now easily perform tasks such as sending money, paying bills, and shopping online through Easypaisa, JazzCash, and other mobile applications. But due to increasing financial fraud and incorrect transactions, the need to improve this system was felt.
In this context, the State Bank of Pakistan (SBP) has recently introduced a new rule, according to which when a user transfers money from a mobile wallet to another account or number, the recipient will not be able to withdraw or forward that money for two hours. This time is called the “cooling period”.

Purpose of this decision
The main objective of this move is to protect users from fraud, wrong transfers, and financial loss. In the past, several cases have come to light in which users sent money to the wrong numbers or a fraudster withdrew money through a fake call or link.
Now, with a two-hour delay, the user will have an opportunity to identify their mistake in time and contact the relevant institution to stop the transaction.
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Potential benefits to users
1. Time to correct the error
Earlier, if a person sent money by mistake, it would have been almost impossible to return it. But now, during the two-hour cooling period, if the user realizes his mistake, he can contact Easypaisa or JazzCash customer support and request to stop or return the transaction.
2. Protection from fraud and scams
Various online frauds have increased in recent days. Many people withdraw money from users through fake numbers or links. The cooling period will play the role of a protective wall in these fraudulent cases, as the money will not be immediately available to the recipient.
3. Increased trust in digital transactions
Many people still hesitate to make digital payments. This new system will restore the confidence of users that their money is safe and action is possible in case of any mistake.
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Potential challenges faced by consumers
1. Delays in emergencies
If someone sends money to someone in urgent need — for example, a medical emergency, urgent travel, or business transaction — the recipient will have to wait for two hours. This delay can sometimes be problematic.
2. Changing consumer behavior
Pakistani consumers have become accustomed to instant payments. Now they will have to adjust their expectations according to the new system. Not having the money available immediately after the transaction can be a problem for them initially.
3. Challenges for the business community
Merchants who accept instant payments through JazzCash or Easypaisa will have to make changes to their business systems. The two-hour wait may delay some transactions.
State Bank’s clarification
The State Bank has clarified that this decision has been taken in the interest of consumers and has issued instructions to all banks and mobile wallets to implement it.
This cooling period has been initially implemented for a limited number of transactions, and may be improved in the future based on customer feedback.
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Important Tips for Customers
- Always check the number and name before sending money.
- If a transaction goes wrong, immediately report it to the Easypaisa or JazzCash helpline.
- Do not click on links or emails that are related to money unnecessarily.
- Be sure to verify before sending money to an unknown person.
- If you need money urgently, plan, as the money will not be available immediately.
Possible future impacts
This initiative will usher in a new era of transparency and trust in the digital financial system. Although users may face some difficulties initially, its positive effects will be greater in the long run.
This system is an important step towards making online financial transactions in Pakistan safe, transparent, and in line with world standards.
The two-hour cooling period may seem like a simple change, but in reality, it is a major reform in Pakistan’s financial system.
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Conclusion
This move will not only reduce the incidence of fraud but also provide financial security to the common citizens. Easypaisa and JazzCash users should consider this change as a positive development and regulate their financial activities in accordance with the new regulations.
This is how the digital economy in Pakistan can become safe, strong, and reliable.