NADRA Services at Union Council and App
NADRA Services at Union Council and App: Pakistan’s National Database Registration Authority (NADRA) has recently announced major changes and improvements to its services, aimed at providing greater convenience to the general public and making access to services even easier. The two most important initiatives among the new updates include:
- Establishment of NADRA service counters at the Union Council level
- Addition of advanced features to NADRA’s mobile app
These initiatives are part of the Government of Pakistan’s “Digital Pakistan” vision, so that every Pakistani citizen can access government services in a seamless and timely manner.
NADRA service counters at the Union Council level
NADRA has announced that NADRA service counters will now be set up in Union Councils across the country so that citizens can access their identity cards, child B forms, Family Registration Certificates (FRC), and other basic services in their own areas.
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Key Features:
Convenience Details
- Availability of services like CNIC, B-Form of children, FRC, change of address, change of marital status, etc.
- Time saving: Citizens will be saved from long journeys to district offices
- Reduction in congestion: There will be less congestion at central offices, and the quality of service will improve
- Local staff: Trained staff will be present in every union council
Where are these services being started?
Initially, these counters are being opened in a few districts under the pilot project, which will soon be extended to the entire country.
Important updates in NADRA’s mobile app
NADRA has also announced major improvements in its “NADRA Mobile App”. No,w with this app, users can perform many important tasks from home.
New Features:
- Online CNIC Renewal Facility to renew your CNIC from home
- Form B application through the app Registration for children’s Form B is now possible from the app
- Family Registration Check Facility to check the record of your family members
- Online Payment Fee payment is possible directly from the app (via debit/credit card)
- Application Tracking System: Check the status of your application from the mobile app
This app is available on both Android and iOS platforms, and users can download it for free from the Google Play Store or the App Store.
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Benefits for the public
These new NADRA services will provide Pakistani citizens with several important benefits:
- People from remote areas will also be able to register easily
- Time and money will be saved
- Bribery, brokerage, and illegal practices will be eliminated
- Women and the elderly will be able to benefit from convenience close to home
- Digital literacy will be promoted, as the use of mobile apps will be widespread
Government’s stance
The NADRA chairman said in a recent statement:
“We want NADRA services to reach every Pakistani citizen, no matter in which area he lives. Transparency and accessibility are being improved through technology.”
These updates are part of the vision that citizens should have access to government services at the click of a button.
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Frequently Asked Questions (FAQs)
Question 1: Will there be an NADRA counter in every union council?
Initially, this service is being launched in specific districts’ union councils, and later it will be expanded throughout the country.
Question 2: Where to download the NADRA app?
Answer: The “NADRA” app is available for free on the Google Play Store or Apple App Store.
Question 3: Can an ID card be obtained completely from home through the app?
Answer: Yes, the entire process for renewal or re-issuance can be completed online; however, in some cases, biometric verification may require a visit to the office.
Question 4: How to make online payments?
Answer: The NADRA app has the facility to pay through debit cards, credit cards, and other online banking services.
Question 5: Where to contact if there is a problem with the app?
Answer: Call NADRA’s helpline 7000, or go to the “Contact Us” section on the NADRA website and file a complaint.